NOTRE PROCESSUS

NOTRE PROCESSUS

At pandabuy, we ensure that every pair of sneakers we deliver match up to the highest quality standards. Each pair goes through detailed inspection upon leaving our network of authorized retailers, where we double check at our facilities for color fading, any dirt or stains, oxidization and more. No detail is spared—from the uppers, soles, insoles, laces, to the shoebox, we check every item thoroughly to ensure your orders arrive looking box fresh.

[ Boîtes à chaussures (bosses, etc.) – les étiquettes étrangères sont acceptées ]
Shoe boxes that are dented or damaged will not be shipped out to our customers. Please note that as we work with a network of trusted, authorized retailers from over 50 countries, your purchase may come with foreign labelling. Our team checks to ensure that these labels are true to each brand’s standard labelling across the world.

[ Rayures ]
pandabuy checks for any scratches on the uppers to make sure your sneakers do not come scratched on leathers or suedes. We check for knicks, scuffs and any small scrapes found will be immediately returned to the retailer.

[ Oxydation ]
Certaines chaussures jaunissent avec le temps en raison d'un entretien ou d'un stockage inapproprié. Nous vérifions chaque paire de chaussures pour nous assurer que la couleur est neuve et qu'aucun signe d'oxydation n'est visible.

[ Taches ]
Each pair of sneakers ordered via pandabuy goes through a thorough check for any variations in the uppers, to ensure that no stains are on the shoes. If we find any stains—big or small, the shoes are immediately shipped back to the retailer for an exchange, and not to you.

[ Saleté ]
Nous veillons à ce que chaque paire de baskets expédiée soit neuve, non portée ou éraflée. Nous vérifions donc tout signe de saleté sur la tige et la semelle, y compris les marques de colle.

[Décoloration]
pandabuy’s quality control team inspects every shoe individually and as a pair to make sure there are no color differentiations or fading on the uppers (example shade differences between left and right shoes). We also check for faded marks on the tongue, backs or soles.

[ Déchirures ]
Les baskets présentant des plis ou des déchirures sur la tige ne passeront pas notre test de contrôle qualité et ne vous seront pas expédiées.

[ Lacets de chaussures (déchirures, etc.) ]
pandabuy examines every pair of shoelaces to make sure they are brand new, without wear and tear, or yellowing on any part of the lace.